Terms of Service

Last updated: November 26, 2024

Welcome to iReadCustomer! These Terms of Service ("Terms") cover your use of our platform, including our website, applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Introduction

These Terms constitute a legal agreement between you ("User", "you" or "your") and iReadCustomer Co., Ltd. ("we", "us" or "our"). Our Service enables businesses and individuals to utilize customer data analytics insights, including data from TikTok, for marketing and analytical purposes.

These Terms comply with TikTok's Developer Agreement, API policies, and applicable laws in Thailand, including the Personal Data Protection Act (PDPA).

2. User Eligibility

  1. You must be at least 13 years old to use the Service. If you are under 18, you must have consent from a parent or legal guardian.
  2. You may only use the Service if you have the legal capacity to enter into binding agreements under Thai law.
  3. By using this Service, you represent that you comply with all applicable laws, including Thailand's Personal Data Protection Act (PDPA) and TikTok policies.

3. Account Responsibility

  1. You must create an account to use certain features of the Service. You agree to:
  2. Provide accurate and truthful information during registration
  3. Keep your account information secure and confidential
  4. You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use or security breaches.

4. Use of TikTok Data

Data Access and Use:

When you integrate your TikTok account or provide permissions, we access data such as:

  • Public profile information
  • TikTok analytics
  • User-generated content (e.g., videos, captions) if explicitly authorized by you.

Purpose of Data Use:

TikTok data is used for:

  • Generating insights for your business or marketing strategies.
  • Personalizing and improving the Service.

Prohibited Uses:

  • Selling TikTok data to third parties without consent.
  • Using TikTok data to infringe on user privacy or violate TikTok's policies.

Compliance with TikTok Policies:

We strictly adhere to TikTok's Developer Agreement and API Policy. Any misuse of TikTok data will result in immediate termination of access.

5. Data Collection and Privacy

Your privacy is important to us. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.

Types of Data Collected:

  • Personal information (e.g., name, email).
  • Analytics data from TikTok and other social media platforms.
  • Behavioral data for improving user experience.

Data Storage and Security:

  • Data is securely stored in compliance with Thailand's PDPA.
  • We use encryption and secure servers to protect your data.

User Rights:

  • You can access, correct, or request the deletion of your data by contacting us.
  • Opt-out options are available for certain data uses.

6. Prohibited Conduct

You agree not to:

  1. Misuse the Service by uploading harmful, illegal, or infringing content.
  2. Violate TikTok's or our policies.
  3. Engage in data scraping or unauthorized access to the Service.
  4. Use the Service for unlawful purposes under Thai law.

7. Intellectual Property

  1. All content on the Service, including trademarks, software, and design, belongs to us or our licensors.
  2. You retain ownership of any content you upload, but you grant us a license to use it to provide the Service.

8. Third-Party Integrations

  1. The Service integrates with TikTok and other third-party platforms. Your use of these integrations is subject to their respective terms and policies.
  2. We are not responsible for third-party content or services.

9. Limitation of Liability

To the extent permitted by Thai law:

  1. We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.
  2. Our total liability for any claim is limited to the amount you paid for the Service in the past 6 months.

10. Termination

We reserve the right to:

  1. Suspend or terminate your account if you violate these Terms.
  2. Discontinue the Service with reasonable notice.

11. Changes to the Terms

  1. We may update these Terms from time to time. We will notify you of significant changes through email or the Service.
  2. Continued use of the Service after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Thailand. Any disputes arising from these Terms shall be resolved in the courts of Thailand.

13. TikTok-Specific Requirements

  1. We comply with TikTok's requirements regarding data storage, privacy, and permissible use.
  2. Any changes in TikTok's API or policy may affect our Service. We will notify you of major updates.

14. Miscellaneous

  1. These Terms constitute the entire agreement between you and us.
  2. If any provision is found invalid, the remaining provisions remain in effect.

Contact Us

If you have questions or concerns about these Terms of Service, please contact us: